Privacy Policy

Last Updated: October 8, 2026

Velnoral ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our online store.

Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with our services, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Order and transaction information

• Information you provide when contacting customer service

• Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate our store and provide our services.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Provide customer service

• Respond to questions and requests

• Process returns, refunds, and exchanges

• Maintain and improve our website and services

• Prevent fraud, abuse, and unauthorized transactions

• Comply with applicable laws and legal obligations

Payment Information

Payments are processed through third-party payment providers and payment services supported by our store.

We do not intentionally store complete payment card information on our own systems. Payment information may be processed and handled by the applicable payment provider in accordance with its own privacy policy and security practices.

Sharing of Information

We may share information with trusted service providers when reasonably necessary to operate our business, including:

• Payment processors

• Shipping and delivery providers

• E-commerce and website service providers

• Customer support and technology providers

• Fraud prevention and security services

• Government authorities or other parties when required by law

We do not sell your personal information as part of our ordinary business operations.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the shopping experience.

You may be able to control certain cookie settings through your browser or device.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us at:

Email: wesleycordell3576@outlook.com

We may need to verify your identity before processing certain requests.

Children's Privacy

Our store is not intended for children under the age required by applicable law to provide consent for online services. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Email: wesleycordell3576@outlook.com